I have watched these videos and ads for a bit, contemplating whether to invest the $ in these bags and I finally decided to see what they were about and ordered the onxy duffle and backpack combo. I was very impressed with the care in packaging and protective storage bags they come with. The pieces are very well-made and have a very high-end bag look and feel. Email correspondence was prompt and professional. I just ordered an onyx rollerbrief for my birthday this month. I used the backpack this morning and got a great compliment on it as soon as I got on the elevator at the hospital. Now I’m wondering what color to order next. ❤️